Cancellation & Refund Policy

Last updated October 9, 2026

Every Breakthrough camp is capped at 12 players so each person gets real coaching attention. When you reserve a spot, we hold it for you and turn others away. This policy tries to be fair to both sides of that.

If you need to cancel

These terms apply to every camp from October 31, 2026 on.

15 or more days before the campYour choice: a 90% refund, or a 100% credit toward any future Breakthrough camp — no expiration.
8 to 14 days before the campYour choice: a 50% refund, or a 100% credit toward any future Breakthrough camp.
7 days or fewer before the campNo refund, because we can rarely re-fill a spot this close to camp. You may take a 100% credit toward any future Breakthrough camp, or send another player of a similar skill level in your place at no charge — just tell us their name and email at least 24 hours before the camp.
No-showNo refund or credit.

All cancellations must be made in writing by email to info@breakthroughpickleball.com. Credits are for the person who registered and can’t be transferred to someone else.

Austin (October 23) and Dallas (October 24), 2026 camps

Everyone registered for these two camps keeps the terms that were in place when they signed up:

15 or more days before the campYour choice: a full refund, or a full credit toward any future Breakthrough camp — no expiration.
7 to 14 days before the campYour choice: a 75% refund, or a 100% credit toward any future Breakthrough camp.
6 days or fewer before the campSpots are non-refundable at this point, because we can rarely re-fill them. You may take a 50% credit toward any future camp, or send another player of a similar skill level in your place at no charge — just tell us their name and email at least 24 hours before the camp.
No-showNo refund or credit.

If we cancel

If Breakthrough Pickleball cancels a camp for any reason — low enrollment, coach illness, a facility problem, or severe weather — you choose between a full refund or a free transfer to another camp date. We'll notify you by email and text as soon as we know.

Our camps are held indoors, so ordinary rain does not cancel a camp.

How refunds are issued

Refunds return to the original card used at checkout. Depending on your bank, the funds typically appear within 5 to 10 business days.

Skill level

Our camps are built for 2.9 to 3.5 level players. No DUPR rating is required — you know your own game.

If you arrive and it's clear the camp is a poor fit for your level, we'll move you to a more appropriate camp date at no charge, or refund you in full. We'd rather do that than have you spend four hours in the wrong group.

Questions

Email jared@breakthroughpickleball.com
Call (830) 554-9310